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June 10, 2014
Why Branded Properties Need Personal Service

As you know, large scale property management has different challenges than overseeing a local office park or strip mall. But both types of properties can benefit from highly personalized solutions. In today’s economy, commercial real estate is becoming increasingly branded and standardized. Perhaps you work for a management company, a global broker, or a nationwide […]

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June 10, 2014
Four Helpful Tips for Managing Multiple Properties

Maybe you’re a property manager, employed by a corporate chain. Or maybe you’re an investor who’s focused on building a commercial real estate portfolio. You might also work for a local company, overseeing a handful of properties. In any case, your job is a challenging one. You’ve got to juggle the needs of multiple properties, […]

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June 10, 2014
Your Property: Grounds for a Consistent Brand Image

Property Management is a marketing job. No matter how many other hats you wear, your success is ultimately a matter of how many tenants you recruit and retain. And whether you manage one office building or multiple retail locations, you are responsible for presenting and selling your company’s physical brand. That’s a big responsibility, especially […]

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June 5, 2014
A Force Greater than Nature: Billy Stain and the Power of the Network

“I was recently the victim of the recent tornados that swept through Arkansas. Actually, victim is the word everyone else is using; I don’t feel like a victim. I feel very fortunate.” So begin the remarkable words in which Billy Stain, U.S. Lawns franchise owner in Little Rock and The Ozarks, tells his story. About […]

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May 30, 2014
U.S. Lawns Annual Conference 2014: Get Connected

To succeed in the business world, you’ve got to have the right connections. That’s the focus of this year’s U.S. Lawns Annual Conference, July 24-26. We’re challenging every U.S. Lawns owner to join us at the Gaylord Opryland Resort in Nashville to connect with colleagues, partner/vendors and customers. We want everyone to leave with a […]

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May 30, 2014
U.S. Lawns in Tulsa: Improving Communities, Improving Lives

Tim Stauffer moved from Louisiana to Tulsa, Oklahoma so he could join the U.S. Lawns network. Four years later, he has become a leading example of our motto, “Improve your community. Improve your life.” Tim’s U.S. Lawns team provides a local nonprofit, the Ronald McDonald House of Tulsa, with unlimited free landscaping and snow maintenance. […]

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May 21, 2014
Crossfit Champs Cross-Train for Service and Success

When Bryan Smith of Myrtle Beach, S.C., first joined U.S. Lawns, he had plenty of questions for his neighbor, Steven Keys of Columbia. “What do we do during the winter?” Smith wondered. Keys answered, without missing a beat: “We make money.” This conversation set the tone for Smith’s tenure at U.S. Lawns—and helped him grow […]

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May 16, 2014
How Is Today’s Customer Different from Yesterday’s Customer?

There’s no doubt the landscaping business has changed in recent years. In 1986, when U.S. Lawns was founded, the commercial market was less crowded, less competitive, and something of an untapped resource. Today, that’s changed dramatically, due in part to the recession and the low startup cost of a one-truck, no-name operation. (Although this remains […]

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May 14, 2014
Sales and the Customer

By now, you probably know this year’s conference will focus on “The Customer Connection.” We’ve already begun introducing it here on our blog, with articles about customer satisfaction. Of course, this isn’t really a new focus for us—100% client retention has always been part of our Brand DNA. We’ve simply identified customer satisfaction as the […]

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